the-sugarix.com Refund Policy
Last Updated: September 21, 2025
Refund Policy for the-sugarix.com.com
At the-sugarix.com, customer satisfaction is our top priority. For all purchases made on our website, we provide a 30-day money-back guarantee from the date of order receipt, no questions asked. We accept returns for both opened and unopened items. Some products may qualify for an extended return window - please check the specific product's sales page or label for details. While our the-sugarix.com support team is dedicated to providing excellent service, if you're unsatisfied with your purchase for any reason within 30 days of receiving your order, we'll provide a return shipping address for a full refund or product exchange.
RETURN POLICY FOR PHYSICAL MERCHANDISE
For product returns, please send items to: 12924 Pierce St, Pacoima, CA 91331 If you wish to request a refund for physical items, find your order, select "Get Help", then choose "Submit Refund Request." After receiving and examining your returned items, we will initiate your refund. Please note that refunds typically take 1-2 billing cycles to show up on your credit card statement, varying by card issuer. All refunds will be processed using the original payment method from your purchase.
Please be aware that the-sugarix.com is not responsible for shipping costs associated with returns.
All order management, shipment tracking, and modifications can be handled through our convenient order lookup system.
Our support team is available 24/7 through the contact page to assist you with any inquiries or issues you may have!